Data Privacy Policy

1. Data Privacy at a Glance

General information

The following information provides a coherent overview of how your personal data are handled when you visit our website. Personal data are defined as all data that can be used to identify you. You will find detailed information on the topic of data privacy in our Data Privacy Statement below.

Data Capture on our Website

Who is responsible for capturing data on this website?

Data processing on this website is carried out by the website operator. You will find the operator’s contact information in the “Information on the Responsible Body” section of our Data Privacy Statement.

How do we capture your data?

For a start, your data are collected when you disclose your information to us. For example, you may enter the data in a contact form.

Other data are captured automatically or after your consent by our IT systems when you visit our website. In particular, this includes technical data (such as Internet browser, operating system, or the time when you visit our website). These data are captured automatically as soon as you enter our website.

How do we use your data?

EA portion of the data is collected to ensure that the website we make available is free from defects. Other data are used to analyze your user behavior.

What rights do you have regarding your data?

You always have the right to obtain information free of charge on the origins, recipients and purpose of your stored personal data. Moreover, you have a right to ask for these data to be corrected or deleted. Once you have granted permission for the processing of your data, you can revoke this permission with future effect at any time. You also have the right under certain circumstances to restrict the processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.

Should you have further questions concerning data protection, you can contact us at any time.

Analysis Tools and Tools of Third-party Providers

When you visit our website, your surfing habits can be statistically analyzed. This is done mostly with cookies and what are known as analysis programs.
Detailed information about these analysis programs can be found in the following Data Privacy Statement.

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external provider (hoster). The personal data captured on this website are stored on the hoster’s servers. Above all, these include IP addresses, contact requests, metadata, communication data, contractual information, contact information, names, website access data and other information that can be generated via a website.

Involvement by the Internet service provider is for the purpose of fulfilling contracts with our potential and existing customers (Art. 6 Par. 1 letter b GDPR) and in the interest of a secure, rapid and efficient provision of our online offerings by a professional provider (Art. 6 Par. 1 letter f GDPR).
Our hoster will process your data solely to the extent necessary to fulfill service obligations and always in accordance with our directives regarding these data.

We use the following hoster:
STRATO AG
Pascalstraße 10
D-10587 Berlin

Conclusion of a Contract for Order Processingg

To ensure that processing is done in a way that protects data, we have concluded an order processing contract with our hoster.

3. General information and mandatory information

Data Protection

The operator of this site takes the protection of your personal data very seriously. We handle your personal data in confidence and in accordance with legal data privacy regulations and this Data Privacy Statement.

Different types of personal data are collected when you use this website. Personal data are those that can be used to identify you. This Privacy Statement explains what kind of information is captured and what it is used for. It also explains how and for what purpose this is done.

Please note that data transmission via the Internet (e.g., communication by email) may be subject to security vulnerabilities. Complete data protection against third-party access is not possible.

Information on the responsible body

The body with responsibility for processing the data on this website is:

HERA Herm. Rahmer GmbH & Co. KG
Böminghauserwerk 1
57399 Kirchhundem

Phone: +49 2723 777 0
Email: info@hera-rahmer.com

The responsible body is the natural person or legal entity that makes decisions, whether solely or in conjunction with others, regarding the objectives and means of processing personal data (e.g., names, email addresses or the like).

Duration of storage

Unless a specific storage period is included in Data Privacy Statement, we retain your personal information until the purpose for the data processing has lapsed. If you make a justified request to delete your data or revoke your consent to data processing, your data will be deleted unless we have some other legally permissible reason for storing your personal information (such as retention periods related to taxation or trade law); in such cases, deletion will take place once these reasons no longer apply.

Legally prescribed Data Protection Officer

We have engaged a Data Protection Officer for our company.

This officer is available by email at:

datenschutz@hera-rahmer.com using the subject word Datenschutzanfrage.

or by regular mail at

HERA Herm. Rahmer GmbH & Co. KG
Böminghauserwerk 1
57399 Kirchhundem

using the reference Att. Data Protection Officer

Withdrawal of your consent to data processing

Many data processing operations are solely possible with your express consent. You are entitled to withdraw your consent at any time. The legality of the data processed up to the point of withdrawal remains intact.

Right to object to data collection in specific cases as well as to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 PAR. 1 LETTER E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION TO THE PROCESSING OF YOUR PERSONAL DATA; THIS APPLIES AS WELL TO PROFILING BASED ON THESE PROVISIONS. YOU CAN LEARN THE RESPECTIVE LEGAL BASIS FOR DATA PROCESSING BY REVIEWING THIS DATA PRIVACY STATEMENT. IF YOU OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA UNLESS WE CAN ESTABLISH COMPELLING LEGAL GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING AGAINST LEGAL CLAIMS (OBJECTION IN ACCORDANCE WITH ART. 21 PAR. 1 GDPR).

WHERE YOUR PERSONAL DATA ARE PROCESSED AS PART OF A DIRECT MARKETING OPERATION, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES; THIS APPLIES AS WELL TO PROFILING WHERE IT IS CONNECTED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE PROCESSED FROM THAT TIME FORWARD FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION IN ACCORDANCE WITH ART. 21 PAR. 2 GDPR).

Right to lodge a complaint with the responsible supervisory authority

In the event of violations against the GDPR, the data subject has the right to lodge a complaint with a supervisory authority, especially one in a member state where the data subject customarily resides or works or the location of the presumed violation. The right to lodge a complaint exists irrespective of other administrative or judicial remedies under the law.

Right to data portability

You have the right to have data that we processed automatically on the basis of your consent or in fulfillment of a contract delivered to you personally or to a third party in a machine-readable format in general use. If you request the direct transfer of the data to another responsible body, this will only be done where technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to safeguard the transfer of confidential content - e.g., orders or requests that you send us as the site owner. You can identify an encrypted connection if the browser’s address line changes from “http://” to “https://”, and the lock icon appears on your browser bar.

If SSL or TSL encryption is activated, the data that you send to us cannot be read by third parties.

Notification, erasure and rectification

Within the scope of the relevant statutory provisions, you have the right to obtain free information about your stored personal data, its origin and recipients and the purpose of data processing and, where appropriate, the right to the rectification or erasure of such data at any time. Should you have further questions concerning data protection, you can contact us at any time.

Right to restriction of processing

You also have the right to restrict the processing of your personal data. Should you wish to do this, you can contact us at any time. The right to

restrict processing exists in the following cases:

• Where you contest the accuracy of your personal data stored by us, we generally require some time to review this claim. During the course of the review, you have the right to restrict the processing of your personal data.
• If the processing of your personal data was or is unlawful, you can request the restriction of the processing of the data instead of their erasure.
• If we no longer need your personal data but you need this information for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of the data instead of their erasure.
• If you have lodged an objection pursuant to Art. 21 Par. 1, your interests must be balanced against our interests. Until it has been determined which interests outweigh the others, you have the right to restrict the processing of your personal data.
• If you have restricted the processing of your personal data, this information - apart from its storage - can only be processed with your consent or to assert, exercise or defend against legal claims or to protect the rights of another natural person or legal entity or for reasons involving a significant public interest of the European Union or one of its Member States.

Objecting to advertising emails

Use of the contact data published as part of the obligation to provide a masthead for sending advertising or information material that has not been explicitly requested is therefore rejected. The operators of the website explicitly reserve the right to take legal action in the event of the unsolicited sending of advertising material, for example, through spam emails.

4. Data Capture on Our Website

Cookies

ur Internet pages use 'cookies'. Cookies are small text files that do not damage your computer. They are stored on your computer either temporarily for the duration of a session (session cookies) or for a longer time (permanent cookies). Session cookies are deleted automatically at the end of your visit. Permanent cookies remain in storage on your computer until you yourself delete them or they have been automatically deleted by your web browser.

Sometimes cookies can also be deposited by third-party companies on your computer when you visit our website (third-party cookies). These make it possible for us or for you to use particular services provided by the third-party company (such as cookies to process payment services).

Cookies have a variety of functions. Many cookies are technically necessary since certain website functions would not be able to operate without them (for example, the shopping cart function or the display of videos). Other cookies serve the purpose of evaluating user behavior or displaying advertising.

Cookies required to carry out electronic communications (necessary cookies) or to make available certain functions in accordance with your preferences (functional cookies such as those used for the shopping cart function) or to optimize the website (such as cookies to assess the web audience) are stored on the basis of Art. 6 Par. 1 letter f (GDPR) unless some other legal basis is provided. The website operator has a legitimate interest in storing cookies for the purpose of providing technically error-free and optimized services. To the extent that consent is requested for the storage of cookies, this storage of such cookies is exclusively based on this consent (Art. 6 Par. 1 letter a GDPR); the consent can be withdrawn at any time.

You can set up your browser in such a way that you are informed when cookies are placed and only allow cookies in individual cases, exclude the acceptance of cookies either in specific cases or generally, and enable the cookies to be deleted automatically when the browser is closed. Disabling cookies may restrict the functionality of this website.

To the extent that cookies from third-party companies or cookies used for analytical purposes are deposited, we will provide you with information about these separately within the context of this Data Privacy Statement and will obtain your consent where applicable.

Server log files

The provider of the site automatically collects and stores information in’ server log files’, which your browser transmits to us automatically. These are:

• Type and version of browsers
• Operating system in use
• Referrer URL
• Host name of the accessing computer
• Time of server access
• IP address

These data are not consolidated with other data sources.

The capture of these data is based on Art. 6 Par. 1 letter f GDPR. The website operator has a justified interest in optimizing its website and keeping it free of technical errors. For this purpose, it is necessary to capture server log files.

Contact form

If you send us an inquiry by contact form, your data from the inquiry form, including the contact data you provide there for the purpose of processing the inquiry and in case of follow-up questions, are stored at our location. We will not give out this information without your consent.

The processing of these data is based on Art. 6 Par. 1 letter b GDPR to the extent that your request is related to the fulfillment of a contract or to carry out pre-contractual measures. In all other cases, the processing is based on either our justified interest in providing an effective response to the requests we receive (Art. 6 Par. 1 letter f GDPR) or your consent (Art. 6 Par. 1 letter a GDPR) where this was carried out.

The data you provide with the contact form will remain with us until you request us to delete it or withdraw your consent to its storage or when the purpose of the data storage no longer exists (e.g., after your request has been processed). Mandatory legal provisions, especially retention periods, remain unaffected.

Requests via email, phone or fax

f you contact us via email, phone or fax, your request together with all ensuing personal data (name, request) will be stored and processed by us for the purpose of handling your issue. We will not give out this information without your consent.

The processing of these data is based on Art. 6 Par. 1 letter b GDPR to the extent that your request is related to the fulfillment of a contract or to carry out pre-contractual measures. In all other cases, the processing is based on either our justified interest in providing an effective response to the requests we receive (Art. 6 Par. 1 letter f GDPR) or your consent (Art. 6 Par. 1 letter a GDPR) where this was carried out.

The data you provide through contact inquiry will remain with us until you request us to delete it or withdraw your consent to its storage or when the purpose of the data storage no longer exists (e.g., after your request has been processed). Mandatory legal provisions, especially legal retention periods, remain unaffected.

5. Plugins and Tools

OpenStreetMap

We use the OpenStreetMap (OSM) map service. This service is provided by the OpenStreetMap Foundation (OSMF), 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom.

hen you access a website linked to OpenStreetMap, your IP address and additional information regarding your activity on this website is forwarded to OSMF. Related to this purpose, OpenStreetMap may deposit cookies in your browser or use comparable recognition technologies.

In addition, your location can be captured if you have permitted this in the settings on your device – for example, on your cell phone. The provider of this website has no influence on the data transfer. You may obtain details on data processing by OpenStreetMap via the following link: https://wiki.osmfoundation.org/wiki/Privacy_Policy.

penStreetMap is used in the interest of providing an appealing presentation of our online offerings and making it easy to find the places we display on the website. This represents a legitimate interest in terms of Art. 6 Par. 1 letter f GDPR. To the extent that consent is requested for the storage of cookies, this storage of such cookies is exclusively based on Art. 6 Par. 1 letter a GDPR; the consent can be withdrawn at any time.